Welcome to IBKUL's FAQ Page

• HOW DO I CHANGE MY PASSWORD?
• HOW DO I REMOVE A PRODUCT FROM MY SHOPPING CART? HOW DO I EDIT MY SHOPPING CART?
• HOW DO I UNSUBSCRIBE OR CHANGE MY EMAIL PREFERENCES?
• HOW TO UPDATE YOUR BILLING / SHIPPING ADDRESS ?
• I FORGOT MY PASSWORD, HOW DO I RECOVER IT?

• HOW DO I TRACK MY ORDER?
• HOW LONG DOES IT TAKE FOR MY ORDER TO SHIP?
• HOW LONG WILL IT TAKE FOR MY ODER TO ARRIVE?
• WHAT ARE YOUR SHIPPING RATES?
• WHERE DOES MY ORDER SHIP FROM?
• WHY DO I RECEIVE AN EMAIL TO CONFIRM SHIPPING ADDRESS?

• WHAT TYPES OF GIFT CARDS DO YOU OFFER?
• HOW DO I SEND AN IBKÜL E-GIFT CARD TO SOMEONE ELSE?
• DO GIFT CARDS EXPIRE?
• WHEN CAN I EXPECT TO RECEIVE MY E-GIFT CARD?
• HOW LONG DOES IT TAKE TO DELIVER A PHYSICAL GIFT CARD?
• CAN I PURCHASE AN E-GIFT CARD USING A PHYSICAL GIFT CARD?

• DO YOU SHIP INTERNATIONALLY?

• DO YOU SELL IN MY AREA?
• HOW CAN I CANCEL OR MAKE CHANGES TO MY ORDER AFTER PLACING IT?
• HOW CAN I CHECK MY ORDER STATUS?
• HOW LONG WILL IT TAKE TO PROCESS MY ORDER?
• JUST PURCHASED AN ITEM AT A REGULAR PRICE AND NOW IT'S ON SALE. CAN I GET A REFUND FOR THE PRICE DIFFERENCE?
• WHICH PRODUCTS ARE ON FINAL SALE? WHICH PRODUCTS ARE ON SALE? WHAT ARE THE DIFFERENCE?
• WHO IS THE SALES REPRESENTATIVE IN MY AREA?

See all articles in ORDERS →

• ARE YOU RELATED TO ICIKULS OR ICICULS?
• CAN I BE NOTIFIED IF SOMETHING COMES BACK IN STOCK?
• CAN YOU NOTIFY ME WHEN YOU HAVE NEW ITEMS OR A NEW COLLECTION IN STOCK?
• DOES IBKUL.COM HAVE ANY OTHER WEBSITE?
• DO YOU HAVE A SALE COMING ANY TIME SOON?
• DO YOU OFFER ANY GIFT SERVICES?
• HOW DO I SIGN UP FOR PROMOTIONS AND EVENTS?

See all articles in OTHERS →

• DO YOU OFFER A MILITARY DISCOUNT?
• HOW TO USE MY DISCOUNT CODE FROM EMAIL MARKETING
• WHAT IS SHOP PAY
• WHAT PAYMENT METHODS DO WE ACCEPT?
• WHERE DO I APPLY A PROMOTIONAL CODE (BIRTHDAY CODE, REFERRAL CODE, ETC.) , GIFT CARD OR MERCHANDISE CREDIT TO MY ORDER?
• WHY IS MY PROMOTIONAL (DISCOUNT) CODE NOT WORKING?
• WHY IS THERE A SALES TAX ON MY ORDER?

• ARE YOUR GARMENTS MARKED WITH PRICES?
• CAN I BLEACH IBKÜL PRODUCTS?
• CAN I PUT MY IBKÜL CLOTHING IN THE DRYER?
• CAN I WEAR IBKÜL PRODUCTS WHILE RUNNING OR SWIMMING OR ANY OTHER ACTIVITIES OTHER THAN GOLF OR TENNIS?
• DO YOU HAVE MEN'S SHIRTS WITH MESH PANEL?
• DO YOUR DRESSES COME WITH POCKETS?
• DO YOUR DRESSES COME WITH SHORTS UNDERNEATH THEM?

See all articles in PRODUCT INFO →

• HOW DO I USE IBKÜL REFERRAL CODE?
• WHAT IS IBKÜL REFERRAL PROGRAM? WHERE CAN I FIND MY REFERRAL CODE?

• CAN I GET A REFUND ON FINAL SALE OR CLEARANCE ITEMS?
• CAN I RETURN IBKÜL ITEMS PURCHASED FROM AMAZON.COM OR OTHER RETAILERS?
• DOES IBKÜL PROVIDE A RETURN LABEL FOR RETURNS?
• HOW DO I RETURN AN ITEM?
• HOW LONG DOES IT TAKE FOR MY RETURN OR REFUND TO BE PROCESSED?
• I PURCHASED IBKÜL GARMENT FROM A BRICK AND MORTAR STORE (ANY PLACE OTHER THAN IBKÜL.COM), CAN I RETURN THE PRODUCTS VIA THE WEBSITE?
• RECEIVED A DAMAGED / SNAGGED ITEM?

See all articles in RETURNS & EXCHANGES →

• HOW DO I SETUP A WHOLESALE ACCOUNT?
• IF AN ITEM IS ON SALE ON THE WEBSITE DOES THAT MEAN ITEM IS ON SALE FOR WHOLESALE ACCOUNTS?
• I HAVE A RETAIL STORE, HOW CAN I CARRY THE IBKÜL LINE?