We at IBKÜL stand behind our product. We do, however, have a protocol regarding returns. We have no record of transactions made outside IBKÜL.com, therefore, for all purchases made outside of IBKÜL.com you will need to return / exchange them to the location where they were purchased. Please contact the original party where you made the purchase and make sure to bring your receipt. All in stores returns are subject to the stores' return policies.
