When you process your return through our Return Portal page, you are able to purchase IBKÜL’s prepaid UPS label for $5.99 that is deducted from your original total refund or you can choose a courier of your choice (in which you will need to purchase the return label yourself) to return your items. If you decide to mail your return with the carrier of your choice, we are not liable for any return packages that may become lost or stolen in transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
If the garment is defected, a label will be provided once the return request is approved.
Please note: Your return item(s) should reach our Return Center within 30 days of approving your return request.
If you decide to mail your return with a courier of your choice, please issue your return label to our Returns Department at the address stated below:
IBKÜL Returns
12608 NW 115th Avenue
Medley, FL 33178