DELIVERY & SHIPPING

  • HOW DO I TRACK MY ORDER?

    As soon as your order is packaged up and a label is created, you will be emailed a notice that your order is on it way. At that point, we are waiting for the postal carrier to come get your package. You will be able to track your order by clicking the Track Shipment box in the email sent to you. ...
  • HOW LONG DOES IT TAKE FOR MY ORDER TO SHIP?

    To find out about our shipping policy please check here. All standard shipping orders are processed between 1-2 business days. Orders with expedited delivery made between Monday - Thursday before 3pm EST will go out same day. All Friday orders made before 4pm EST will go out same day. Business d...
  • HOW LONG WILL IT TAKE FOR MY ODER TO ARRIVE?

    Delivery times can vary depending on the shipping method selected at checkout and the destination of your package. If you selected our free shipping option, please note that it can take up to 3 to 5 business days to arrive once shipped. Faster shipping options are available during checkout; p...
  • WHAT ARE YOUR SHIPPING RATES?

    We offer a variety of shipping options to suit your timeline, each with a corresponding rate. For specific details and information on our shipping options, check out our shipping page.
  • WHERE DOES MY ORDER SHIP FROM?

    Our warehouse is located in Miami, Florida. We are using UPS for all of our domestic shipping.
  • WHY DO I RECEIVE AN EMAIL TO CONFIRM SHIPPING ADDRESS?

    Our automated address validation system will send out an email if you have ordered with a shipping address that either doesn't exist or without a house or unit number. You can confirm or update your shipping for the order by following these instructions: Step 1 : Open the email asking for an ad...