ACCOUNT

  • HOW DO I CHANGE MY PASSWORD?

    Click this link: https://ibkul.com/account/login, Click Forgot password?. Enter the email that you used to create your IBKÜL account. Click Submit. You will be sent an email with a link to reset/change your password. Make sure to check your spam/junk mail folder.
  • HOW DO I REMOVE A PRODUCT FROM MY SHOPPING CART? HOW DO I EDIT MY SHOPPING CART?

    In order to remove items from your cart you must zero out the quantities. Once you zero out the quantities it will remove the item completely for the cart and you can continue your shopping.
  • HOW DO I UNSUBSCRIBE OR CHANGE MY EMAIL PREFERENCES?

    At the bottom of each and every email notification, you will see an unsubscribe link. Just click the link and you will be removed from further promotional email ads.
  • HOW TO UPDATE YOUR BILLING / SHIPPING ADDRESS ?

    You can update your shipping address details manually on your Account page. 1. Log in to your Account, and click on your Account icon to go to your Account page. 2. On you account details, click "View Addresses". (Note: if you have never ordered with us before, this space will be empty instead ...
  • I FORGOT MY PASSWORD, HOW DO I RECOVER IT?

    Click this link: https://ibkul.com/account/login, Click Forgot password?. Enter the email that you used to create your IBKÜL account. Click Submit. You will be sent an email with a link to reset/change your password. Make sure to check your spam/junk mail folder.