Only purchases made in the last 40 days within IBKÜL.COM can be returned through IBKÜL.COM.
All purchases that are considered “Final Sale” cannot be returned.
Our return center system processes all orders purchased directly from our online store and must enter the Order Number correctly.
On the form available at Return Portal, please enter your Order Number with or without "IBK-" in the front followed by the numbers and then your email address before clicking on Return Items button.
Please check your receipt to find your Order Number.